EFFECTIVE DATE: May 12, 2020
LAST UPDATED: May 12, 2020
Vizient, Inc., including its subsidiaries and affiliates ("we," "us," or "our") values your privacy. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about visitors to our website https://www.Vizientinc.com / (the "Site"and corporate offices (collectively, the "Services") as well as information about collection of information from some of our programs. We also provide legal terms of use for our web pages, which are the end of this policy (Section 8 below).
By visiting the Site, you acknowledge that your personal information will be handled as described in this Policy. As used herein, "personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Vizient customer or consumer or his or her household.
Information Practices: How We Collect, Use, Retain, and Disclose Personal Information
The information we collect through the Site including all of its web pages is controlled by Vizient, including its subsidiaries and wholly owned affiliates, which is headquartered in the United States at 290 E. John Carpenter Fwy, Irving, TX 75062
The Information We Collect About You
We collect information about you directly from you and from third parties, as well as automatically through your use of our Services.
Information We Collect Directly From You through the Site. The information we collect from you depends on how you use our Site. To request more information from us, you must provide us with identifiers or employment-related information such as your name, your job title and the name of the customer company you work for; your contact information, such as your business email and phone number, and your reason fro contacting us.
Information We Collect Through Our Corporate Customer Relationships. In order to manage our customer relationships with our corporate customers, we collect identifiers and employment-related information about and from our customers' employees. This information includes names, titles, business email addresses and phone numbers, work location, and information about an employee's role at the corporate customer (such as the department they work in, products or issues worked on, and other similar information). We use this information to administer our corporate customer contracts and to market our products and services to corporate customers. When you are subscribed to one of our services or listservs, we may collect information such as your name, email address, and profession.
Information We Collect Automatically. We automatically collect the following identifiers and internet or other electronic network activity information about your use of our Site through cookies, web beacons, and other technologies: your domain name; country of origina, your browser type and operating system; Vizient web pages you view; links you click on the Vizient website; your IP address; the length of time you visit our Site and; and the referring URL, or the webpage that led you to our Site. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section "Our Use of Cookies and Other Tracking Mechanisms" below for more information.
How We Use Your Information
We use your information, including your personal information, for the following purposes:
How We Share Your Information
We share your information, including personal information, as follows:
We also may disclose information in the following circumstances.
Data Retention
Your information will be retained in accordance with our data retention policy which is designed to retain data for as long as needed for us to comply with our contractual obligations, employment obligations, and other business purposes, including global legal obligations to retain data. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.
We and our third-party service providers may use cookies and other tracking mechanisms to track information about your use of our Site.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. Some cookies allow us to understand aggregated activities at our Site.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Service Provider Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. To learn more about Google's privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
We have implemented reasonable security measures to protect the information we collect from unauthorized access, exfiltration, theft, loss, misuse, disclosure, alteration, or destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Our Site is not directed to children under the age of sixteen (16), nor do we market products or services to such children. We request that children do not provide personally identifiable information through our Site. We do not knowingly collect information from children under 16 without parental consent.
What Choices Do I Have Regarding Promotional Emails?
We may send periodic promotional emails to you. You may opt-out of such promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.
The following table summarizes our personal information collection, use, and sharing practices in the preceding 12 months since we last updated this Policy. As reflected in this table, we may share your personal information with a variety of outside entities.
| Category of Personal Information Collected | Categories of Sources | Commercial/Business Purpose | Categories of Third Parties with Whom Vizient Shares PI | Categories of Vendors with Whom Vizient Sells PI |
|---|---|---|---|---|
|
Identifiers Examples: Full name, email address, phone number, account login |
You and service providers. |
Customer services, protecting against malicious, deceptive, fraudulent or illegal activity, and enabling or effecting, directly or indirectly, a commercial transaction |
Service providers, third parties that assume control over all or part of the business in connection with a merger, acquisition, bankruptcy, or similar event, affiliates, professional advisors, law enforcement authorities, and those involved in legal proceedings, with consent. |
For our customers obtaining access to pharmaceutical drugs through our Specialty Pharmacy Program, Vizient provides data regarding individual licensed practitioners data to data aggregators as a condition to receiving access to the pharmaceutical drugs For our co-owned products (e,g, the AAMC-Vizient Clinical Practice Solutions Center) Vizient provides access to the information collected in the product to its co-owner. |
|
Unique identifiers or personal identifiers Examples: IP address, online identifiers |
You and our and service provider cookies and other tracking technologies on our website |
Processing or fulfilling transactions, debugging to identify and repair errors that impair existing intended functionality, providing internal analytic services, and enabling or effecting, directly or indirectly, a commercial transaction |
Service providers, payment processors, professional advisors, law enforcement authorities, and those involved in legal proceedings, with consent |
Information may |
|
Internet and other network activity Examples: Browsing activity |
You, Your mobile devices and computers used to access our Site |
Marketing, customer, or analytic services and enabling or effecting, directly or indirectly, a commercial transaction |
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|
Commercial Activity Examples: Information about goods or services purchased, obtained, or considered |
You, Your mobile device and computers used to access our site |
Processing or fulfilling orders and transactions, marketing, customer or analytic services |
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|
Professional or Employment-related Information Examples: Job history, educational history For some of our programs, our clients provide specific employment related information (e.g. NPI numbers, names and addresses as well as information on prescriptions you issue. They also may provide NPI numbers and administrative data regarding providers. |
Applicants, corporate customers, and outside sources such as credit bureaus |
Process and evaluate applications for positions with [Vizient , administrative purposes |
Service providers such as HR vendors or cloud providers |
For our customers obtaining access to pharmaceutical drugs through our Specialty Pharmacy Program, Vizient provides data regarding individual licensed practitioners data to data aggregators as a condition to receiving access to the pharmaceutical drugs For our co-owned products (e,g, the AAMC-Vizient Clinical Practice Solutions Center) Vizient provides access to the information collected in the product to its co-owner. |
|
Biometric Information Examples: Image and video recording |
Security systems |
Safety and security enforcement |
||
|
Vizient receives a variety of what may be considered Personal Information under California law as a service provider to Covered Entities located in California. Vizient may share this information as required to fulfill its contracts with its member health care institutions. If an exemption under the California Privacy law does not apply to this information, you are free to contact the health care institution directly about the types of data collected by the institution and provided to Vizient. |
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Sale of Personal Information.Except as specified above, we do not sell your information for money but we and our business partners use tracking technologies to help us to understand our customers and visitors to the Services, to enhance your online experience, and customize our offerings in ways that may be deemed a "sale" of personal information under the CCPA. This includes working with third parties such as ad networks which collect personal information via tracking technologies to serve personalized advertisements on and off our Services, provide us with data collection, reporting, ad response measurement. To the extent we or our partners use such technologies on the Services, we offer an opt-out as discussed below in Section 11.
California Consumers : Choices for Access, Deletion, and Right to Non-Discrimination.
If you are a California resident, you have the right to know what personal information we collect, use, disclose or sell about you under the California Consumer Privacy Act ("CCPA"). Additionally, you have the right to access and delete your personal information.
To exercise these privacy rights and choices, please follow the instructions below:
We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Verification: Please note, we will take steps to verify your identity before fulfilling any of the above requests. We will request a copy of your identification with your California residency as well as request you to verify through an authentication e-mail,
Authorized Agents: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your or your minor child's personal information. In order to designate an authorized agent to make a request on your behalf, you must provide written proof that you have consented to this designation unless the agent has power of attorney pursuant to California Probate Code sections 4000-4465. You must also verify your identity directly with us by providing a copy of your government issued identification.
Response Timing and Format: We will respond to a verified consumer request for personal information within 45 days of receipt. If we require more time (up to 90 days), we will notify you of the reason and extension period in writing.
Anti-Discrimination Right: You have the right to be free from discrimination in product quality, goods or services if you choose to exercise your privacy rights under the CCPA.
Do Not Track: Your browser may deliver a "Do-Not-Track ('DNT') signal" to this Site. We will honor a "Do-Not-Track" signal as a valid opt-out request.
Access Requests: requests to review Personal Information Submitted If you are a California Consumer and have submitted a request to access your personal information, you may modify the personal information that you have submitted by emailing CCPACompliance@vizientinc.com and updating your information, or by calling 1-800-842-5146. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time.
These web pages contain confidential and/or proprietary information and are provided "as is." VIZIENT MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF THE VALIDITY OF THE INFORMATION OR ITS APPROPRIATENESS FOR USE IN ANY MANNER, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN MAKING USE OF THESE DOCUMENTS OR RELYING ON THEIR ACCURACY, THE USER ASSUMES THE ENTIRE RISK. VIZIENT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE USE OF THESE DOCUMENTS OR THE ACCURACY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY INFORMATION IN THEM. The information herein should not be considered a substitute for the user's independent professional judgment or expert advice from a competent professional. Under no circumstances shall Vizient, its subsidiaries or affiliates, or any copyright holder, be liable for any actual, incidental, special, punitive, or consequential damages arising from or related to this Site or the information or materials contained on the Site.
This Site makes use of licensed stock photography that is intended for illustrative purposes only. The professional services depicted are not necessarily services provided by Vizient. The information contained in these web pages and in material referenced by these web pages, is intended for informational and educational purposes only, and does not constitute legal, financial, accounting, medical or other professional advice.
Visitor Rules
As a visitor to the Website, You are our guest. Vizient and its third party content contributors grant You a limited license to view the contents of the Website, and to use and copy contents solely for Your personal benefit. Vizient reserves the right to make changes to Website policies, the Website content and all other aspects of the operation of the Site at any time without notice to You. We will post any changes to the Site from time to time, and therefore You should periodically review the then-current versions of this Overview and any other Website policies to make sure You are up to date. We reserve the right to deny access to You at any time if you engage in prohibited activity, such as posting copyright-protected content without approval from the author, unauthorized copying or use of information or functionality on the Website, attempting to obtain unauthorized access to restricted areas of the Website, using slanderous, profane or inappropriate language in communications involving or in the Website, or infecting the Website with computer viruses or other destructive functionality. Any content found to be in violation of these rules will be removed.
Guidelines for Linking
If you wish to link to Vizient's Website, you must request permission to do so in writing, either by contacting us by e-mail at connect@vizientinc.com or by U.S. mail at Vizient, Inc., 290 E. John Carpenter Freeway, Irving, Texas 75062, listing the URL of Your site. Anyone linking to Vizient's Website must comply with these guidelines for linking to Vizient's Website and all applicable laws. A site that links to Vizient's Website:
Use of Content
All content on the Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by Vizient, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the content contained on the Site for your personal and non-commercial use, provided You do not modify or delete any copyright, trademark or other proprietary notice that appears on the material You access, copy, download or print. Any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to Vizient, is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. Vizient reserves the right to prohibit any person from using the Site for any reason whatsoever. Vizient, or its licensors or content providers, retain full and complete title to the content provided on the Site, including all associated intellectual property rights, and provide this content to You under a limited license that is revocable at any time in Vizient's sole discretion. Vizient neither warrants nor represents that Your use of content on this Site will not infringe rights of third parties not affiliated with Vizient.
You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. Vizient reserves the right, in its sole discretion, to limit or terminate Your access to or use of the site at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which Vizient may be entitled at law or in equity.
The Site and its content will be transmitted over a medium that may be beyond the control and jurisdiction of Vizient. Accordingly, Vizient assumes no liability for or relating to the delay, failure, interruption, or corruption of any information transmitted in connection with Your use of the Site.
Member Contributed Content
Within the member-only area of vizientinc.com are many documents and discussions contributed by individuals within Our member organizations. This content is for information sharing purposes only and should not be construed as clinically proven, endorsed, or recommended by Vizient or contributors. Posting of copyrighted materials, in whole or in part, is EXPRESSLY PROHIBITED without the prior written permission of the copyright holder, and may subject the user and their employer to legal liability for copyright infringement, and their access to this site being denied. Users may post hypertext links to, or URLs for, copyrighted materials already on the Internet unless prohibited by the copyright holder or applicable law. Users may also refer to copyrighted materials by title and/or author or publisher, but may not actually post the materials without prior written permission of the copyright holder. Site visitors agree to not disclose information in this Site to any third party, other than Vizient, Inc., its regional offices, subsidiaries and health care members. Site visitors agree to not submit information to this Site that is covered by the Health insurance Portability and Accountability Act of 1996 as amended ("HIPAA"), such as patient identifiable information ("Protected Health Information").
The appearance of any information or materials on this Site does not constitute an endorsement or recommendation by Vizient or its affiliates or subsidiaries. This Site contains copyrighted materials and proprietary materials owned by either Vizient or third parties who have given their permission to post their materials to this Site. These materials are protected by the United States copyright laws and international treaty provisions, and may be downloaded and/or printed for personal use only. Any posting of information, or any other use of information or materials on this Site, including, but not limited to, reproducing, copying, transmitting, or distributing, in whole or in part, is EXPRESSLY PROHIBITED without the prior written consent of the copyright holder. Information, comments, discussions, and materials on this Site may be discoverable in response to a valid request by a court of competent jurisdiction or governmental agency.
If you have questions, comments, or concerns about the privacy aspects of our Site or if you have a disability and need access to this privacy/legal policy, please, please email us at DataGovernance@vizientinc.com, or call at 1-800-842-5146. If you are a California consumer exercising one of your rights under CCPA, you may call us at 1-800-842-5146 or contact us at CCPAcompliance at Vizientinc.com.
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site.